AXWIFI | WiFi Expert System

Proactive WiFi Troubleshooting and WiFi Optimization

WiFi QoS Solution for Predictive and Proactive Improvements of Home and SMB WiFi Networks

WiFi Troubleshooting and Optimization Software for Superior Network Performance

AXWIFI is the WiFi Expert System for carrier-grade predictive and proactive WiFi troubleshooting and optimization for the 2.4 GHz and 5 GHz bands. This system aims to improve WiFi Quality of Experience (QoE) within digital homes and businesses.

AXWIFI is a tool that helps network administrators manage and optimize their wireless networks. The software provides various features to enhance wireless network performance, including signal strength testing, channel analysis, and troubleshooting tools. Additionally, it can be used to manage WiFi passwords and user permissions. By using WiFi troubleshooting and optimization software, network administrators can ensure that their wireless networks run smoothly and efficiently.

AXWIFI Functionality

One of the primary benefits of WiFi troubleshooting & optimization software is that it can help telcos and ISPs to manage their networks more effectively. By identifying and resolving problems quickly, telcos and ISPs can minimize the time spent on customer support calls and increase the WiFi CX.



Proactive Trouble-shooting Actions



In-stream WiFi Optimization



Network Topology Visualization



Dashboards for CPE Base Insights



No Device Vendor Lockdown



Standard-Based Connection to CPEs

Schedule Your Demo for AXWIFI

How Can AXWIFI Help

WiFi Environment Challenges

The wireless environment is heavily congested by plenty of other WiFi access points nearby, causing unwanted interference. End-customers and Service Providers are in a constant hunt for the best WiFi performance and coverage while decreasing the WiFi support calls and increasing the customers’ loyalty.

  • AXWIFI is constantly looking for the best WiFi operating channel and bandwidth with the lowest interference to achieve the maximal link rates with less disruptions.

  • Easy to navigate AXWIFI home network topology for faster understanding of connected clients without the end-customer description.

  • Aggregated CPE base view and dashboards on the AXWIFI’s optimization and troubleshooting results, reports and WiFi device upsell possibilities.

  • AXWIFI Customer Support Portal with on-spot WiFi troubleshooting overview and the next best step solutions for shorted support calls.

How AXWIFI Works


WiFi Data

The software provides a variety of features that can help improve the performance of a wireless network, including signal strength testing, channel analysis, and troubleshooting tools.


Apply the AXWIFI Intelligence

Unique Axiros AXWIFI algorithm is applied for the best optimization result calculation, and the AXWIFI Intelligence Engines take care of recommending the troubleshooting outcomes and proactive actions to mitigate the WiFi issues.


Improve & Visualize

AXWIFI enforces all the improving actions if the criteria and configurable thresholds are met while storing all the necessary data as a base for future improvement and providing the improvements’ results, either in the Customer Support Portal or aggregated dashboards for the whole CPE base.

AXWIFI in Numbers

Devices do not have sufficient WiFi
coverage

WiFi-related issues can be mitigated proactivley

~99%

>85%

Low WiFi quality devices can be significantly improved

Devices can be improved with WiFi Optimization

>40%

5-10%

~20%

Shorter WiFi-related support calls

  • "A lack of focus by other internet providers on the importance of Wi-Fi has meant that even for customers with good broadband connections, their internet still feels “slow” and they are frustrated when their ISP can’t solve issues. We understand that great Wi-Fi must complement gigabit broadband – that’s why all our customers benefit from a professional Wi-Fi installation to ensure their routers are in the best possible location, and now our partnership with Linksys and Axiros will provide the best Wi-Fi 6 routers and support available. Our Wi-Fi 6 service will make other Wi-Fi feel like dial-up."

    - Airband -

  • "The capabilities of Axiros’ TR-069 solutions allow Connect Fibre to efficiently configure, monitor, and optimise our customers’ WiFi networks. Our help desk can now instantly provide unrivalled valuable insights to customers when they experience issues, allowing the full power of their gigabit capable connections to be unlocked."

    - Connect Fibre -

  • "We’re proud of the collaboration with Axiros which has delivered this tool allowing our ISP customers to verify that they are getting the best out of our hardware and simplify their support engagements."

    - Linksys -

AXWIFI Key Features and Benefits

The software provides a variety of features that can help improve the performance of a wireless network, including signal strength testing, channel analysis, and troubleshooting tools.

WiFi Troubleshooting

  • AXWIFI Score representing the occurring WiFi issues

  • List of WiFi problems with the Next Best Step Recommendation

  • All affected CPEs dashboards and reports

WiFi Optimization

  • Autonomous optimization which is constantly running in the background

  • On-demand optimization for the support teams or end-customer

  • One-to-one device or cluster optimization

Effective Customer Support Tools

  • Per the device issues list

  • Network topology visualization for easy navigation

  • Integrated MESH support

Schedule Your Demo for AXWIFI