Axiros Blog
Insights into the Telecom World: Latest Trends & Market Developments
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Not just a simple tech blog, Axiros uncovers and explains the telecommunications universe from within, offering substantial coverage of the latest technological trends and a personalized perspective. Stay ahead of the curve by gaining new market insights, comprehensive content about leading tech businesses, and the latest product offerings. It's all about carrier-grade Device Management, IoT, QoE, and Service Automation.
Part 2 - Engineers Make The Best Data Scientists!
A tsunami of data is already on its way to CPE engineering, driven by unprecedented demands on customer service quality management. Similar waves have already transformed sectors like retail, financial services, marketing and advertising, and media. The world is never going back.
Part 2 - You’re Sitting On A Gold Mine! And It Could Show True Service Quality From The Only Perspective That Matters: The Customer’s
Imagine what the head of a customer-facing or service-quality-driven business function might be able to do if they had access to a detailed picture of every individual customer’s service quality experience…
Part 1 - You’re Sitting On A Gold Mine! And It Could Show True Service Quality From The Only Perspective That Matters: The Customer’s
Imagine what the head of a customer-facing or service-quality-driven business function might be able to do if…
The Foundations Of Zero-Touch Customer Service - STREAM 3: Digital Service Channels And Tools
Telco customers have become increasingly familiar and comfortable with digital channels over the past decade, with research showing they are received positively by customers .
The Foundations Of Zero-Touch Customer Service - STREAM 2: Data Integration
Customers already expect their telco to be fully informed about their service and situation and are becoming used to increasingly personalized responses to issues and enquiries.
Zero-touch Customer Service - The Ultimate Payoff From Adopting A Customer’s Eye View Of Service Experience
The boom in video streaming services, video conferencing and gaming has brought the role of fixed-line networks rapidly back to prominence, with higher-than-ever expectations of service quality and customer care.
Enhance The Customer Experience with the No. 1 in Universal Device Management - Unlock Potentials, Go Protocol & Hardware Agnostic!
Legacy provisioning applications, such as early Auto Configuration Servers (ACS), can lead to support overhead, dead-end roadmaps and limited feature and upgrade options under certain circumstances.