What is User Services Platform (TR-369)?
USP Protocol Guide | Comprehensive Overview of USP/TR-369 for ISPs and Service Providers
Next-Gen Device Management for Connected Networks
USP / TR-369 Device Management
TR-369, also known as the User Services Platform (USP), is a standardized remote device management protocol. It offers management and monitoring functions for a wide range of connected devices, including access gateways, WiFi routers, telephones, IoT devices, and virtual services like containerized applications. Designed as a successor to the widely used TR-069 protocol, TR-369 provides a consistent and interoperable framework, addressing the shortcomings of its predecessor while supporting new applications. This makes it adaptable for managing both current and future device fleets.
How does USP work?
Telcos and service providers need a reliable way to bootstrap, upgrade, manage, and monitor the expanding ecosystem of connected devices. The Broadband Forum introduced the CPE WAN Management Protocol (TR-069) in 2004, now with over a billion deployments.
TR-369, or the User Services Platform (USP), builds on the foundation of TR-069, evolving into the new industry standard for device lifecycle management. TR-069 and USP can coexist seamlessly, enabling easy onboarding of TR-069 devices onto a USP Controller. USP offers the flexibility to communicate with multiple controllers simultaneously, allowing for tailored use cases and safe business expansion with clear separation of concerns.
Benefits for ISPs and Operators
The USP protocol establishes a persistent connection between devices, featuring the USP Agent, and services, represented by the USP Controller. This connection facilitates data exchange through USP Messages, which operate on a data model similar to TR-069 but enhanced for greater complexity. USP Messages function in two ways: through a request/response system where the Controller queries or modifies the data model, or via notifications where the Agent pushes updates to the Controller as new data becomes available.
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What is a USP Agent?
A USP Agent is software embedded in a device's firmware, implementing the USP protocol to connect with a USP Controller and exchange data. It provides a data model based on the established TR-181i2 specification, known as the supported data model, which links to the device's configuration, services, and status information via internal protocols. This enables the USP Controller to interact effectively with the system.
What is a USP Controller?
The USP Controller is a service-side function that enables USP Agents to connect, exchange data, and implement necessary use cases. It can be integrated into specific applications, such as remote device management systems or self-service apps on customer smartphones. Alternatively, the USP Controller can operate as a standalone system, allowing other systems to interact with devices via northbound APIs, such as for monitoring platforms or customer support help desks.
Virtual Insights for TR-369/USP
USP 1.3 (TR-369) Overview
In this video, Jason Walls, Broadband Forum's Broadband User Services Work Area Director and Director of Technical Marketing at QA Cafe gives an overview of the origins and basic features of the Broadband Forum User Services Platform (USP) defined in TR-369.
USP Summit 2023 - Operator Roundtable
Fascinating discussion as part of the Broadband Forums USP Summit 2023 on how broadband service providers are utilizing now and in the future BBF’s USP (TR-369), their additional demands for open standards and certification to enable the efficient managed home and broadband service.
The Ever Evolving Managed User Experience: an Update on USP and TR-181
Join experts from the Broadband Forum's USP and TR-181 projects as they give you a preview of upcoming revisions to the standard and new capabilities for Wi-Fi management, DOCSIS deployments, and efficient data collection for mass telemetry.
Axiros @BBWF 2021
Watch the interview where Daniel Egger (Principal Software Engineer at Axiros & leader of the BBF "BUS Data Modeling" project stream) provides expert insight into the functionalities and benefits of the USP / TR-369 technology.
Our USP/TR-369 Based Products
All Axiros products can be deployed and operated “On-Premises” or “as a Service”.