In an increasingly competitive world, Internet service providers (ISPs) are constantly working to find new and expand existing offerings to clients, trying to improve the quality of the services and, at the same time, increase their operating profit. High-speed data transmission, interactive gaming, video-on-demand, videoconferencing, or telephony are just a few examples of these value-added services.

Repeating computation efforts are very annoying. But even more annoying is it if they take a lot of time. Because that can get nasty quickly. But this is where caches come to save us from a lot of wasted time.
What is a cache?

As mentioned in the NQI post, data is extremely important for HFC networks. In this post, we will be taking a look at a very interesting paper published in one of the top high impact journals in CS, …

Since a large set of posts on this blog deal with Machine Learning, I decided to write up a cursory look on the Machine Learning (ML) field. ML is the process of training a model using a training dataset and an optimiziation algorithm such that a certain task is fulfilled.

A tsunami of data is already on its way to CPE engineering, driven by unprecedented demands on customer service quality management. Similar waves have already transformed sectors like retail, financial services, marketing and advertising, and media. The world is never going back.

Data analytics, machine learning and artificial intelligence are already the buzzwords of a revolution. Everything is AI now - every large company has a data analytics strategy, every start-up has ‘AI built-in’ if it seeks funding. The AI revolution has visibility and priority at Board and CEO level, so funding and resources for innovation is plentiful.

The goal of this exercise is to find a smart way to group the SNR data over time of many channels belonging to a single cable modem dynamically to make visualization better: for example, have 24 lines appear as roughly 5-8 grouped lines that can be drilled down on.

An integral part of FBC impairments detection is channel detection. For instance, the adjacency impairment looks at neighboring channels when deciding for an impairment.

Imagine what the head of a customer-facing or service-quality-driven business function might be able to do if they had access to a detailed picture of every individual customer’s service quality experience…

Imagine what the head of a customer-facing or service-quality-driven business function might be able to do if…

Customers already expect their telco to be fully informed about their service and situation and are becoming used to increasingly personalized responses to issues and enquiries.

The first stream in zero-touch service is the most fundamental: to minimize the need for customer actions by improving service quality management.

Customers naturally judge the quality of their network provider primarily through their day-to-day experience with predominantly WiFi-connected devices.

In light of the current pandemic, global technology market advisory firm ABI Research estimates that Connected Home devices could see a 30% year-on-year sales surge in the coming months.